Former Undercover Police Officer and Federal Prosecuting Attorney | Trust Strategist & Nonverbal Communication Expert
Imagine what it would be like to live as a different person with a different name, identity, and background. For months at a time, you’re living with a false identity, and your success depends on building trust and detecting deception with some of the most dangerous people imaginable. That’s precisely what Pamela Barnum did for years working undercover in the Drug Enforcement Section. She learned real-world techniques for building trust and interpreting body language.
When Pamela graduated from law school, she left policing and accepted a position as a federal prosecuting attorney. She spent countless hours in the courtroom, perfecting her proficiency as a trust strategist and body language expert.
Following a successful 20-year career in the criminal justice system, Pamela studied corporate negotiations in graduate school. Now, she shares her expertise with others, teaching them how to improve their communication skills to increase trust inside corporations, associations, and law enforcement agencies.
As a body language expert and trust strategist, Pamela delivers techniques once thought of like a “secret second language” that participants can begin using immediately.
Take decades of experience, including working deep undercover in narcotics, followed by a rewarding legal career, and you get real-world strategies that help participants crack the code on trust and improve professional relationships using proven field-tested techniques.
Pamela shares her experience, research, and expertise with humor, candor, and energy, blending actionable strategies with memorable stories.
She is also a featured expert and contributor in print media, radio and television news programs in Canada and the United States. She has appeared in person in front of audiences ranging from 50 – 12,000 and on countless virtual stages.
Studies show that the higher the level of trust, the more successful the outcome will be. Nonverbal communication is a significant data source used to make decisions around trust.
Using insider techniques, Pamela will help you and your organization Crack the Code on Trust by learning to:
Studies show that workplace conflict and violence continues to increase year over year and has become so commonplace that most fail to report it. The cumulative effect of violence creates burnout and contributes to organizational failure.
While enhanced security measures are one solution, the costs can be staggering. However, using what is currently already available in many workplaces and training employees to decode others’ nonverbal cues for indicators of violence while using proven de-escalation techniques is a cost and time-effective solution.
Using insider techniques learned in law enforcement and the latest research, participants will learn how to:
Within milliseconds, people judge your confidence, competence, and credibility. Virtual events and meetings enhance the subtle nuances that either improve or destroy your trustworthiness. Participants will discover:
This program is delivered virtually on your platform of choice.
The intentional display of empathy layered with confidence arouses leadership, influence, fascination, and engagement, thereby establishing trust. However, our habitual/unconscious nonverbal reactions keep us stuck, repeating miscommunication cycles, resulting in a lack of trust.
Fortunately, when we shift our nonverbal cues (body language) to communicate empathy and confidence, we inspire leadership, influence outcomes, and fascinate and engage during the most challenging circumstances.
Participants will learn how to immediately: