A 21st Century Collaboration Expert
Award-Winning Keynote Speaker & Author
Erica Dhawan is an internationally recognized leading authority, speaker and advisor on 21st-century teamwork, collaboration and innovation. Named by Thinkers50 as the “Oprah of Management Thinkers”, she is the author of two books Get Big Things Done: The Power of Connectional Intelligence and Digital Body Language: How to Build Trust and Connection, No Matter the Distance. It’s 2021, the world of business is increasingly digital and work practices have changed at a blistering rate. Erica shares innovative strategies to unlock the collective power of teams, build a culture of trust across any distance and create authentic engagement to ensure competitiveness. Rated #1 on the Top Women Keynote Speakers of 2020 and featured as one of the management thinkers most likely to shape the future of business, Erica frequently appears in Harvard Business Review, Fast Company, and Wall Street Journal.
Erica speaks on global stages ranging from the World Economic Forum at Davos to TEDx and for companies such as Coca-Cola, FedEx, Goldman Sachs, Walmart, SAP, and Cisco. She has degrees from Harvard University, MIT Sloan, and The Wharton School.
“The loss of nonverbal body cues is among the most overlooked reasons why employees feel so disengaged from others. If used properly, and at scale, empathetic body language equals employee engagement. Disengagement happens not because people don’t want to be empathetic but because with today’s tools, they don’t know how.”
― Erica Dhawan, Digital Body Language: How to Build Trust and Connection, No Matter the Distance
TOPICS
Leadership- Get big things done: The power of connectional intelligence
We live in a world of endless meetings and emails and constant cross-team dysfunction, duplication and delays. Our collaboration skills aren’t working to unlock better value in our business. As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into super connectors who accelerate innovation, break down silos and foster breakthrough top and bottom-line impact.
Collaboration: Collaborate faster and further, together
We all leave a digital impression on each other. If someone doesn’t text back for hours or even days, do you think they are being rude? Is using an emoji or LOL unprofessional, or creating a human connection with your team? What impression does your boss, team, or colleague think of that kind of behavior? Whether your team works on separate floors, buildings or even countries, they have to connect online in order to collaborate. These new misunderstandings are happening all day, every day. They’re reducing your employee engagement, morale, and team performance each time.
In this keynote, you will learn new rules and nuances of Digital Body Language, the new requirement to innovate faster and further together, led by collaboration expert Erica Dhawan.
Inclusion – Concrete Empathy: A Playbook for leading modern virtual teams
We live in a culture defined by a distinct empathy deficit: The boss who constantly emails you is “wrong”—but never shows you how to correct those mistakes. The colleague who mansplains you to death in every conference call and has no interest in what you have to say. The team member who won’t stop looking at her phone as you share sensitive information during a meeting.
Why is empathy today at such a low point? Fewer face-to-face interactions, an ever-accelerating pace of change and an increasing number of global teams working remotely.
In this keynote or workshop program, attendees will learn to activate Concrete Empathy. With a combination of engaging stories, science, and practical tools, it shows attendees how to cultivate greater empathy across teams, ultimately creating cultures of connection, collaboration and high-performance.
