World-Renowned Digital Analyst | Anthropologist | Futurist | Award-Winning Author
Book Brian Solis, Data & Trends Speaker
About This Speaker
Brian Solis is Head of Global Innovation at ServiceNow. He sets the strategic direction for ServiceNow’s Innovation and Executive Briefing Centers in Silicon Valley, New York, London, Paris, Sydney, and Singapore. He also designs and delivers strategic engagements with key customers on digital and business innovation strategies.
Brian has been called “one of the greatest digital analysts of our time.” He is a world-renowned keynote speaker and an award-winning author of eight best-selling books, including X: The Experience When Business Meets Design, What’s the Future of Business, and The End of Business as Usual.
In his latest book, Lifescale: How to Live a More Creative, Productive and Happy Life, Brian tackles the struggles of living in a world full of digital distractions. His model for “Lifescaling” helps readers break away from diversions, focus on what matters, and unlock new creativity.
For almost 30 years, Brian has studied the effects of emerging technology on business and society. His research and books help executives and everyday people understand the relationship between technology and human behavior, and the role we each play in that evolution. He also helps leading brands, celebrities, and startups develop digital transformation and innovation strategies.
With a loyal online audience of over 700,000 people, Brian is a sought-after voice for leading brands, celebrities such as Oprah, Shaq, and Ashton Kutcher, and over 1,000 startups worldwide.
Brian also hosts (r)evolution, a popular video series exploring technology, trends, and best practices. Guests have included Katie Couric, Mark Burnett, Shaq, Billy Corgan, and Adrian Grenier.
Speaker Fee: $20,000 - $50,000
Contact an agent to get Brian's availability and ratesSpeaking Topics: Brian Solis
In this energizing keynote, Brian Solis introduces the six-stage Mindshift cycle: 1) Receive, 2) Perceive, 3) Weave, 4) Conceive, 5) Believe, and 6) Achieve. The Mindshift framework empowers leaders to reframe disruption into possibility, convert uncertainty into strategy, and move from reactive change to intentional reinvention.
Audiences learn how to spot signals early, connect dots others miss, and create the belief and momentum required to lead people through uncertainty, while helping them see the role they play in transformation. It’s equal parts inspiration and a usable blueprint...helping leaders define a future worth building and then rally their teams to make it real.
Audience Takeaways
• A repeatable 6-stage “Mindshift Cycle” to move from disruption to direction, creatively, faster, with less friction.
• A leadership reframing toolkit to convert uncertainty and resistance into curiosity, clarity, and confident action.
• A practical method to connect dots across trends, signals, and customer/employee truths—so strategy becomes insight-driven, not opinion-driven.
• A way to turn vision into momentum by building belief, aligning stakeholders, and escaping “we’ve always done it this way.”
• A change architecture you can use immediately—to design next steps, communicate the story of transformation, and measure progress beyond activity.
In this session, Brian will explore...
• The definition of what “AI-first” actually means, and what it changes in strategy, work, and leadership.
• A #WWAID decision lens to rethink priorities, processes, and customer/employee experiences for an AI era.
• How to shift from automation-as-the-goal to augmentation-as-differentiation—where humans own judgment and AI scales execution.
• A practical leadership blueprint to move from pilots and hype to trusted, repeatable outcomes and a culture built for continuous reinvention.
Grounded in Brian’s #WWAID framework and his HBR work on training the brain to collaborate creatively with GenAI, this session shows audiences how to move from basic prompting to context prompting and augmented prompting. The result is better decisions, better creativity, better outcomes…work that’s genuinely impossible without AI, and certainly impossible without those who attend this session.
Audience Takeaways...
• A WWAID vision and outcome-first operating mindshift that makes you irreplaceable by AI.
• A practical, inspiring path to build a human AI advantage, without losing what makes us human.
• The progression from prompting to context prompting to workflow co-creation to unlock real augmented performance.
• “WWAID” leadership lens to stop using AI to accelerate yesterday, and start using it to invent tomorrow.
• An AI “slop-proof” quality standard for teams: how to spot, stop, and refuse low-effort AI output...whether you’re creating it or consuming it.
Digital and AI Darwinism is reshaping markets and behaviors, and it's only accelerating. Most companies don’t lack ideas, they lack vision, leadership, and culture that can create belief, clarity, and courage. And in this model, AI, humanoids, quantum, and other important trends, can distract from what truly matters. This keynote is for executives navigating constant disruption, internal politics, and innovation theater.
Brian has published several award-winning research studies that explore successful corporate and culture innovation initiatives, and has advised companies on their innovation strategies.
This session maps how leaders take a step back, assess real threats and unseen opportunities, to set a new vision, build cultures that bring that vision to life, and drive change that puts technology to work for people...supported by bold vision, modern metrics, and an operating system that turns curiosity into execution.
Audiences will learn how and why...
• Innovation isn’t an idea problem—it’s a vision leadership culture problem that builds belief, clarity, and courage in uncertain times.
• Avoiding “innovation theater” starts with future-forward foresight, by grounding efforts in real threats, real customer/market shifts, and measurable outcomes, not politics or hype.
• Culture is tangible and an actionable management system to make innovation part of the DNA
• Shiny objects and trends (AI, quantum, humanoids, etc.) distract you and how to use and organize around innovative technologies in service (and with purpose) of a clear strategy and human value.
• Leaders can step back to reframe disruption as opportunity, surfacing unseen openings competitors overlook.
• Create an innovation operating system (and learn how to apply the Innovation Flywheel: curiosity → experimentation → modern metrics → execution), so change becomes repeatable and scalable.
Customers now research, compare, and decide with AI copilots before they ever visit your site, store, or contact center. Attention spans are shorter, patience is thinner, movements faster, but intentional. Brian frames the modern customer as the “accidental narcissist”: not selfish, but self-directed...empowered by technology, and expecting every interaction to be personal, immediate, and validating.
Brian wrote one of the world's "best customer experience" books of all time. He will introduce a modern formula for competing through experience: BX CX UX = X, where X is your Experience Advantage. He reveals how to earn attention and trust, deliver "wow" through “ignite moments,” and create emotional connection at scale.
Audiences will discover:
• A modern blueprint for competing through experience when attention is scarce and AI shapes decisions.
• How to win attention and how generative AI is reshaping discovery and decision-making.
• How to design “Ignite Moments," signature interactions that customers love, remember, and choose.
• How to use AI to deliver warmth and relevance at scale—without becoming creepy or robotic.
• How to measure Return on Experience (RoE).
A modern blueprint for competing through experience when AI shapes decisions and attention is scarce How to design for the “accidental narcissist” customer—without over-personalizing or crossing the “creepy line” The Ignite Moments recipe to reduce effort, build trust, and create emotional stickiness across digital human channels How to use AI to deliver warmth and relevance at scale (and where humans must stay in the loop) A practical way to align teams around BX CX UX = X so experience stops being siloed A measurement framework that connects experience improvements to growth, retention, CLV, and RoE
AI-Native are a new breed of startups that ship faster with tiny teams, deliver near-instant time-to-value, and generate outsized revenue per employee (RPE) while scaling without scaling headcount, and create moats that keep them competitive as they evolve.
In this is a special session, Brian will bring Silicon Valley to you. He'll reveal his research around "AInfinite thinking" and what it means to think like an AI Native startup by exploring the mindsets of founders and investors.
You’ll walk away with a blueprint to learn from AI-Natives: how they build moats, how they structure teams around outcomes, and how they redesign work so humans focus on judgment, creativity, and deep thinking while AI handles analysis, synthesis, and execution.
During his time in Silicon Valley, Brian has helped launch over 1,000 startups, including Airbnb, Uber, Tripit, Twitch, Zappos, Google, Amazon, and Meta. Brian has also advised investors and guided celebrities on their startup investments, including Oprah, Shaq, Adrien Grenier, Katie Couric and Ashton Kutcher. KGO called him a “Silicon Valley staple” and “one of the top people to know in Silicon Valley” by Huffpost.
Audience Takeaways...
• Adopt the AI-native “Founder OS”: move with speed, customer obsession, and relentless learning.
• Design a moat beyond the model: compete with proprietary workflows, data advantage, and distributions.
• Ship to learn, not to impress: prototype fast, measure impact, iterate in-market, and let usage—not committees—decide.
• Make AI a team sport: rewire how work gets done with human agent collaboration, clear guardrails, and new operating rhythms.
• Think like an investor: place disciplined bets, kill zombie projects, and scale what proves traction with focus and conviction.
• Measure what matters: track time-to-value, adoption, revenue-per-employee, cost-to-serve, and agentic capacity to accelerate ROI and double down where the numbers prove momentum.
• The AI-Native playbook for tiny teams that scale outcomes, not headcount
• How to improve RPE and compress time-to-value by redesigning decisions, handoffs, and workflows
• The new defensible moats: data distribution trust experience—and how to build them internally
• A practical path from pilots to an AI-native operating model (roles, workflow, governance)
• What to change first to move faster: the work, not the tech
In this future-forward keynote, Brian Solis shows what changes when work becomes modular and continuously optimized. Jobs are broken into tasks, tasks are rebuilt into outcomes, and teams become hybrid by design—humans provide judgment, empathy, and accountability while agents handle analysis, synthesis, and execution. This is how organizations compress cycle time, accelerate time-to-value, and scale impact without scaling headcount.
Brian explores why the future of work is a collaborative partnership between CIOs and CHROs, because the agentic enterprise sits at the intersection of architecture and culture. IT can’t deploy it without HR, and HR can’t sustain it without IT. Leaders leave with a clear blueprint for redesigning workflows, governance, and operating models for human agent collaboration—plus a modern way to measure performance through time-to-value, quality, decision velocity, and cost-to-serve, not activity.
In this insightful session, audiences will understand...
• How to shift from managing org charts to managing work charts as AI agents become part of everyday execution.
• A practical model for decomposing jobs into tasks and recomposing them into human agent teams aligned to outcomes.
• What CIOs and CHROs must co-own workflow design, governance, skills, and incentives—to make adoption stick.
• How to scale impact without scaling headcount by improving time-to-value, cycle time, decision velocity, and quality.
• The guardrails that keep speed from breaking trust: security, accountability, transparency, and responsible AI governance.
As one of the world’s leading digital and business futurists, Brian studies how the evolution of technology, business, and society evolve and reshape markets. He then helps leaders understand the connection between the present and emerging trends to take control of their destiny.
In this custom keynote presentation, Brian will spend time with the team to understand your event theme and objectives, industry challenges/opportunities, and audience. He’ll then share a personalized vision of the future to help your organization understand and embrace the dynamics, important trends, and behavior shifts impacting your industry.
Areas of focus can include:
• The role of AI, humanoids, spatial intelligence shifting how work flows.
• Consumer/employee trends | Emergent technology trends.
• Best practices from leaders and innovative companies outside your industry.
Industries:
• Business
• Retail
• Financial Services/Insurance
• Automotive
• Healthcare
• Travel and Hospitality
• Restaurant and QSR
Disciplines:
• CX/Customer Service | Marketing/Brand | Sales | HR/EX
In this eye-opening and motivating session, Brian will…
• Work with executives to understand the state and future potential of the company.
• Explore the trends that matter to the organization and how they’ll help achieve business goals and success.
• Explore challenges and opportunities and how to overcome them.
• Help you learn how to track, make sense of, and prioritize emerging trends and technologies.
Note: This session can be combined with any other talk. I guess that's also true for all topics, since everything is customized for you!